Housing advice
Help and advice for housing association tenants
The Council will not get involved in general complaints about outstanding repairs or poor service from your Housing Association. However, if you have significant problems in your Housing Association home, that are a serious hazard to your health or wellbeing, and you have received no help through the Housing Association internal complaints process, the Council may be able to compel them to do essential repairs. You can report it and get help and advice online.
Report concerns about someone else's home
If you are seriously concerned about the condition or use of a house which is not your own home, you can report your concerns online.
Request a housing repair
If you are a council tenant and there is a problem in your property that is our responsibility to fix, you can request a repair online.